<![CDATA[Dale Help Center]]> en Wed, 07 May 2025 05:10:35 +0000 <![CDATA[API Access & Integration Guide]]> https://help.getdale.com/article/322/api-access-integration-guide Dale offers a powerful API to help you integrate demo creation, contact tracking, and analytics with your own systems.

🔑 How to Access Dale’s API

Base URL: https://api.getdale.com

All endpoints require authentication using your API key.

đź“Ť Where to Find Your API Key

Log in to your Dale account

Go to Administration → API

Click “Create API Key” to generate...

]]> https://help.getdale.com/article/322 Wed, 07 May 2025 05:09:37 +0000 <![CDATA[Getting Started]]> https://help.getdale.com/article/319/getting-started 1. What is Dale and how does it work?

Dale is a platform that helps you create and share interactive product demos. You can upload content, organize it into guided experiences, customize branding, and track viewer engagement.

2. Do I need technical skills to use Dale?

No coding needed! Dale is built for marketers, sales teams, and product owners with a user-friendly interface...

]]> https://help.getdale.com/article/319 Wed, 07 May 2025 05:01:08 +0000 <![CDATA[Plans & Billing]]> https://help.getdale.com/article/320/plans-billing 1. What plans does Dale offer?

Dale offers monthly, annual, and one-time lifetime deals (LTDs). Plans vary by demo type, number of demos, analytics access, and branding options.

2. Do you offer a free trial?

Yes, we offer a free plan with limited features. You can upgrade anytime based on your needs.

3. How can I upgrade, downgrade, or cancel my plan?

Go to Settings...

]]> https://help.getdale.com/article/320 Wed, 07 May 2025 05:02:26 +0000 <![CDATA[Customization & Branding]]> https://help.getdale.com/article/321/customization-branding 1. Can I use my own logo and colors?

Yes, all paid plans support full branding. You can add your logo, change background, and customize button colors.

2. Can I host demos on my own domain?

Yes, use the custom domain feature in the “Style & Actions” tab during demo creation.

3. Can I disable Dale branding from shared demos?

Yes, this is available in...

]]> https://help.getdale.com/article/321 Wed, 07 May 2025 05:03:41 +0000 <![CDATA[🚀 Get Started with Dale]]> https://help.getdale.com/article/318/get-started-with-dale Welcome to Dale — your all-in-one platform to create and share personalized product demos that drive results.

Whether you’re a marketer, sales professional, or product owner, getting started is simple and takes just a few minutes. Follow the steps below to hit the ground running:

1. Create Your First Demo

Start by selecting the type of demo you want:

Single Experience – A basic...

]]> https://help.getdale.com/article/318 Wed, 07 May 2025 04:59:50 +0000 <![CDATA[GDPR Compliance - Effective Date: 01/04/2025]]> https://help.getdale.com/article/317/gdpr-compliance Dale is fully committed to compliance with the General Data Protection Regulation (GDPR).

1. Data Controller

DigiSync FZCO is the data controller for all data collected through the Dale platform.

2. Lawful Basis for Processing

We process data under the following legal bases:

Consent

Contractual necessity

Legal obligations

Legitimate interests

3. Data Subject Rights]]> https://help.getdale.com/article/317 Wed, 07 May 2025 04:49:18 +0000 <![CDATA[Refund Policy - Effective Date: 01/05/2025]]> https://help.getdale.com/article/316/refund-policy At Dale, we aim to deliver satisfaction through our platform. If you are not entirely satisfied, here is our refund policy.

1. Eligibility for Refund

Refunds are granted if:

A request is made within 2 days of initial purchase, and

There is a critical technical issue unresolved within a reasonable time

The refund does not apply to Lifetime Deal purchases or custom plans

2. Non-Refundable...]]> https://help.getdale.com/article/316 Wed, 07 May 2025 04:48:23 +0000 <![CDATA[Terms and Conditions - Effective Date: 01/04/2025]]> https://help.getdale.com/article/315/terms-and-conditions Welcome to Dale, a SaaS platform provided by DigiSync FZCO. By accessing or using our platform, you agree to these Terms and Conditions.

1. Use of Platform

You agree to:

Use Dale in compliance with all applicable laws

Not share your login credentials

Not reverse-engineer or misuse the platform

2. Account Responsibilities

You are responsible for all...

]]> https://help.getdale.com/article/315 Wed, 07 May 2025 04:45:42 +0000 <![CDATA[Privacy Policy - Effective Date: 01/04/2025]]> https://help.getdale.com/article/314/privacy-policy At Dale, operated by DigiSync FZCO, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website and platform.

1. Information We Collect

Personal Information:

Full name, email address, phone number, company name

Billing details, payment method (via secure third-party processors)

Usage Data:

Pages visited,...

]]> https://help.getdale.com/article/314 Wed, 07 May 2025 04:44:30 +0000