At Dale, we aim to deliver satisfaction through our platform. If you are not entirely satisfied, here is our refund policy.
1. Eligibility for Refund
Refunds are granted if:
A request is made within 2 days of initial purchase, and
There is a critical technical issue unresolved within a reasonable time
The refund does not apply to Lifetime Deal purchases or custom plans
2. Non-Refundable Scenarios
Refunds are not provided for change of mind
Refunds are not issued for partial usage or subscription downgrades
Promotional offers and discounted deals are final
3. How to Request a Refund
Email us at support@getdale.com with the following:
Subject: Refund Request
Include your account email, invoice number, and reason for the request
We’ll respond within 2-5 business days.
4. Refund Processing
Approved refunds will be processed to your original payment method within 10 working days.
