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Privacy Policy

Effective Date: 01/04/2025

At Dale, operated by DigiSync FZCO, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website and platform.

1. Information We Collect

Personal Information:

  • Full name, email address, phone number, company name

  • Billing details, payment method (via secure third-party processors)

Usage Data:

  • Pages visited, links clicked, time spent on pages, IP address

  • Browser type, device type, operating system, and geographic location

Voluntary Information:

  • Information you provide when contacting support or participating in surveys

2. How We Use Your Information

  • To create and manage your account

  • To deliver and improve Dale’s services

  • To respond to your inquiries and provide customer support

  • To send product updates, newsletters, or promotional communications (opt-out available)

  • To comply with legal obligations

3. Sharing Your Information

We may share your data with:

  • Trusted service providers (e.g., hosting, analytics, payment processors)

  • Legal authorities when required by law or to protect rights

We do not sell, rent, or lease your personal data.

4. Data Security

We use administrative, technical, and physical security measures to protect your data. However, no method of transmission over the Internet is 100% secure.

5. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion

  • Object to processing or request data portability

  • Withdraw consent at any time (where processing is based on consent)

6. Data Retention

We retain your information as long as your account is active or as needed to provide you services. Data may also be retained for legal and operational compliance.

9. Contact Us

For questions about this Privacy Policy, contact: privacy@getdale.com